Is there anyone left on this planet who has NOT heard of Zillow? Okay. Maybe planet is a pushing it. Is there anyone in the United States who has not clicked their way around Zillow taking a peek at the housing market in their area? Whether you’re an enthusiastic Zillow user or not, let me give you three tips for using Zillow responsibly in the Los Alamos County real estate market.

Tip # 1 – Pre-Foreclosure Homes Are Not Actually For Sale

That’s something I get a lot of in the real estate business. Especially here in Los Alamos where homes come on and go off the market with a record low number of days on market. I get calls from excited clients who just saw something perfect pop up on Zillow as “pre-foreclosure”. They want to hop in their car and go look at this fantastic property. They’re ready to make an offer! This is the home of their dreams.

Except… Pre-foreclosure is just a term that comes from a homeowner getting slightly behind on their mortgage payments. When this happens, the lender has a legal obligation to file a public notice. It’s an attempt – an early attempt – to collect on a debt. There are a whole lot of steps between public notice and actual foreclosure. In the meantime, the house is NOT on the market. You CANNOT go and take a peek at it. It’s still someone else’s home. No wonder it’s perfect for your family, right?

Tip # 2 – Just Because Zillow Suggests a Home Value, Doesn’t Make It So

This goes back to tip number one. Zillow is a database that gets information from public records. Even on their website they tell you this. Hence the public notice that results in a pre-foreclosure listing on Zillow. But this is where home valuation gets really tricky. New Mexico is a non-disclosure state. That means our home values are not made public record. 

Not that this actually slows Zillow down. The database is filled with what they refer to as “zestimates”. Basically, Zillow has algorithms that come up with what a computer estimates to be the best possible guess for a home’s value. But that isn’t necessarily based on recent sales prices.  A homeowner can go in and input the value of their home, but that’s up to the homeowner. As a realtor I would never make that information public.

Tip # 3 – Don’t Believe Everything Zillow Has to Say About Mortgages

This is not to say that the mortgage calculator on Zillow is wrong. It’s not. It’s actually a very useful tool. Zillow has multiple tools to help you figure out what it might cost to own the home of your dreams. Insurance, HOA fees, mortgage, mortgage insurance, they’ve got a little line item for everything. What I ask people to keep in mind is that this is all perfect world thinking. And no. I don’t believe that the word “perfect” applies to anyone trying to scrounge up a down payment for the home of their dreams. But what this doesn’t take into account is the actual funding process for purchasing a home. This is a complex process that has a lot of variables Zillow can’t anticipate for you.

This is why you call a Real Estate Agent!

Please. Give me a call. If you’ve got questions about your current home’s value or are looking to sell and get something bigger or downsize to something smaller, talk to an actual human being who will walk you through the realities of this process. Sure. Zillow is useful. I would never say that it isn’t. But please use a common sense approach when surfing the Internet for the home of your dreams. It makes the transition from dream into reality a whole lot smoother!

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