There are plenty of situations in which politeness involves keeping your mouth closed. As we coast into the 2021 Holiday Season, I don’t think it’s difficult to think of a few choice moments when its better to let sleeping dogs lie. However, there are certain times when it is imperative to say what’s on your mind. Searching for a Real Estate Broker is most definitely one of those times.

Raise your hand if you’ve ever felt as though you could NOT ask a question.

I think it’s probably fair to say that we’ve all experienced this moment. Perhaps you feel it would be rude. Maybe you don’t feel as though you’ve got enough credibility on a certain topic. Or perhaps you just don’t know the right way to phrase a question to get the information you need. Well, when it comes to choosing a broker for your needs, here are a few questions you should really be asking any potential broker that you work with.

How long have you been in the real estate business?

It might feel rude to ask this of a broker when you’re very likely the one who initiated the conversation, possibly by calling the number on their website. But here’s a really important thing to consider. You’re about to trust this individual with one of the biggest purchases of your life. If this is their third sale or their three hundredth sale, you really need to know that.

When you choose a broker, you’re not just getting a person, you’re also getting their network. Brokers who have been in the business for a long time have contacts. They know which lender would be perfect for your situation or which title company will suit your unique needs. They have a working relationship with other brokers in their area and they utilize that relationship for your benefit.

This is also why you should be asking any potential brokers if they’re “full time” or “part time”. There are a lot of brokers out there who have been in the business for a long time, but only do one or two deals a year because real estate is more of a hobby than a job. While these individuals might be really great brokers, they might not be as accessible as you want in a market like the one we’re currently in. Successful real estate brokers don’t have office hours. They are available 24/7 365 days per year. It’s part of the business and while it might seem harsh, if you’re trying to negotiate a deal on the home of your dreams, you want someone who will be available every step of the way.

How familiar are you with (insert city or area here)?

Now, this might seem like a no brainer. After all, you called this broker for a reason that usually involves seeing their name or their number on a sign in the area you’re house hunting in. Or, perhaps you inquired online about a home and got a response from a broker so why wouldn’t they be familiar with the area?

Remember when we talked about using Zillow responsibly? If you missed that post, you can catch up on the ins and outs of Zillow here. But beyond some of the tips I offered up before, there’s something else I’ve been hearing a lot about lately. See, when you inquire about a home online, especially on Zillow, you’re not necessarily getting in touch with the listing broker for that particular home. Zillow allows brokers to purchase leads. That means any hungry, young broker looking to add sales to their resume could be answering your inquiry. The good news is that they’re likely to be not only “full time”, but super motivated to find you a house. The bad news is that they could be from out of the area. Here in Los Alamos, this is a critical piece of information you need to know if you’re looking for a broker to work with.

Our community is unique and so is our home market. When brokers from other areas such as Albuquerque come up to Los Alamos, they usually don’t know the difference between a Group 18 and a Group 11. They don’t always have access to the same information the local brokers do. They don’t have the contacts to find out what offers are pending or where a home is in the listing process. Again, they don’t have the network. In several of these cases, outside brokers have encouraged their buyers to make offers above what that buyer might have needed to. Sure. The buyer gets a home and the broker gets a sale, but it most definitely wasn’t in the buyer’s best interest. Not that the broker did it on purpose. They just didn’t know any better.

This can be the case when you’re leaving the Los Alamos area and looking elsewhere too. I’ve often referred my buyers to other brokers in the area where they really want to look. I’m your local Los Alamos Real Estate expert, but if you tell me you’re looking for horse property in La Mesilla or Nambe, I’m not going to pretend to have the first clue how to find you the best situation for your needs.

(Insert Question Here)

No, seriously. You are buying a home. There is no such thing as a stupid question. I’d much rather have you ask than have you get two thirds of the way into the process and not understand what’s happening. Your broker is working for YOU. Yes. They’re busy people and sometimes when people are busy they forget that not everyone knows as much about the process as they do. But at the end of the day, you’re paying a broker to walk you through this. If you didn’t want that service, you’d be buying a house without it. That means, if you feel confused or upset or worried, you need to be communicating that. Of course, tact is appreciated, but if you ever feel as though you CANNOT ask a question because your broker might get mad at you, then you’re not working with the right person for you and your needs!

At the end of the day, it’s about having the courage to say what you think and feel and the confidence to remember that YOU MATTER. I’m not suggesting buyers should become the real estate version of bridezilla, but brokers are used to working their clients through cold feet, confusion, and even disappointment. We’re also used to sharing in the excitement and elation of finding that perfect house and helping it become YOUR HOME. It’s all a part of the job!

So ask the questions. And when you’re ready to talk with me, give me a call! I love to talk about real estate in Los Alamos!